When having trouble logging in, here's some steps you can try:

  1. Double check both your username and password to make sure you have them correct.
  2. Make sure your Caps Lock and possibly Num Lock (if you have a laptop) is off.
  3. Try typing the password in a window where you can see it. Make sure you are typing it correctly. Obviously, do not do this in a public place.
  4. Try copying the password you just typed and pasting it into the password field.
  5. If you have lost, do not know, or are unsure of your password, then use this link:  Reset Password to reset your password.
  6. If all of these steps still fail, and you would like technical support, please contact Webmaster@coltledger.com. Explain what you have tried and any other details that might help.